Contact us

You want to buy our products or to contact us ?

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You can also contact us by E-mail :


Our phone

(+852) 92764061


Our address

Novasail Ltd, Room 502-05, Yu Yuet Lai Building, 43 Wyndham Street, Central, Hong Kong


Payment information

Novasail uses the PayPal system to accept credit card payments over the Internet. You DO NOT need a PayPal account to make a credit card purchase - creating a PayPal account is strictly optional and is offered after the completion of the sale. If you have any trouble placing your order, please contact Novasail directly.


We will ship the products as gifts and usually you do not need to pay tax. In case your local customs charge VAT/import tax upon delivery, please keep the official receipts and notice us by Email within 90 days so that we can arrange a refund by paypal.



Novasail products have a 1 year warranty against any manufacturing defect from the date of purchase. Please keep your invoice with the date of purchase.