Contact us

You want to buy our products or to contact us ?

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Please check your SPAM folder in case you do not get a reply from us.

You can also contact us by E-mail : contact@nova-sail.com

 

Our phone

(+852) 92764061

 

Our address

Novasail Ltd, Room 502-05, Yu Yuet Lai Building, 43 Wyndham Street, Central, Hong Kong

 

Payment information

Novasail uses the PayPal system to accept credit card payments over the Internet. You DO NOT need a PayPal account to make a credit card purchase - creating a PayPal account is strictly optional and is offered after the completion of the sale. If you have any trouble placing your order, please contact Novasail directly.

Important:

We will ship the products as gifts and usually you do not need to pay tax. In case your local customs charge VAT/import tax upon delivery, please keep the official receipts and notice us by Email within 90 days so that we can arrange a refund by paypal.

 

Warranty

Novasail products have a 1 year warranty against any manufacturing defect from the date of purchase. Please keep your invoice with the date of purchase.